Shipping policy

Shipping Info 

Last updated: June 2026

Same Day Shipping                                                                            

**US FREE SHIPPING TERMS & CONDITIONS – Offer valid on order with subtotals of $34.95 or more. Tax excluded. Discount codes may change your subtotal. Offer not redeemable for cash or credit. Jojali reserves the right to modify or end this promotion without notice.

Allow for a 2-5 days shipping turnaround within the United States. (We do not ship to Alaska and Hawaii).  

Please note that during the period from US Thanksgiving to Christmas - fulfilment delays may occur. 

Shipping Rates: The standard shipping fee within the United States is $6.00. 

Free Shipping: applies to orders over $34.95. Tax excluded. Discount codes may change your subtotal. Offer not redeemable for cash or credit. Jojali reserves the right to modify or end this promotion without notice.

PO Boxes: We currently do not ship to PO Boxes. 

International Orders: we do not ship internationally. All international orders are done through our International distributors.                    


Changes to your Order or Canceling your Order

*PLEASE REVIEW YOUR ORDER CAREFULLY BEFORE PLACING

ONCE YOUR ORDER HAS BEEN PLACED, WE CANNOT CANCEL ORDERS OR MAKE ANY CHANGES TO THE FOLLOWING: ITEMS IN THE ORDER, SHIPPING ADDRESS, PAYMENT METHOD, OR SHIPPING METHOD. ORDERS ARE IMMEDIATELY SENT TO OUR DISTRIBUTION CENTER FOR FULFILLMENT.

**We are NOT responsible for orders delivered to an incorrect address supplied by the sender. Please check your shipping address twice before placing your order. The customer is responsible for providing accurate shipping details and will be held liable for any fees incurred for orders returned to us for inaccurate delivery information.

You can always contact us for any shipping question at  support@jojali.com